ICONIC Insights

We Need More Kindness and Respect

At a time when our world seems increasingly divided and fraught with conflict, it is more important than ever to be kind and compassionate toward one another. Whether interacting with customers or colleagues, friends or family members -- or even total strangers -- we should always try to display goo...

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A Lesson from my Dad

It’s impossible for me to describe how popular my father was back home. Suffice it to say that if I were elected President, my hometown news would proclaim, “Dallas McKain’s Son Wins!”

Our family owned a grocery in Crothersville, Indiana. The way my Dad treated people and served customers not only ...

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